BUSINESS PERFORMANCE COACHING FOR ESTABLISHED SERVICE-BASED BUSINESS OWNERS
Ready to Take Your Business to the Next Level?
- Know your business is capable of more, but not sure how to unlock it?
- Built a successful business and a team, but still find too much comes back to you?
We help ambitious business owners strengthen what’s working,
refine what’s holding them back, and unlock the next level of
Business Performance without sacrificing themselves to get there.
BUSINESS PERFORMANCE COACHING FOR ESTABLISHED SERVICE-BASED BUSINESS OWNERS
Ready to Take Your Business to the Next Level?
- Know your business is capable of more, but not sure how to unlock it?
- Built a successful business and a team, but still find too much comes back to you?
We help ambitious business owners strengthen what’s working, refine what’s holding them back and unlock better Business Performance without sacrificing themselves to get there.
You’ve Built a Successful Business. Now You Want More From It.
You’ve worked hard to get your business where it is today. But you know there’s more potential to unlock.
At this stage, it’s not about doing more or pushing harder. It’s about understanding what’s holding performance back and making the right changes to move the business forward.
Perhaps you’re ready to:
Every business is different. The key is identifying what’s really holding yours back, strengthening what’s already working and focusing on the areas that will make the biggest difference to Business Performance.
What Business Owners Say About Working With Sarah
Real business owners. Real breakthroughs. Real results.
Everyone needs a Sarah
"Thoroughly recommend Sarah to anyone who wants to worry less, have more time for leisure, and make sure the structures and processes in place are helping. She's also a really useful sounding board, a great person, a good kick up the backside when you've not done your homework! I think everyone needs a Sarah sometimes!"
~ Ben Norton ~
Norton Taylor Nunn
From Owner-Operator to Confident Business Leader: The Results You Can Expect
At The Business Fixer, we don’t just offer surface-level fixes. As your business performance coach, we look deeper to uncover what’s really holding your business back, then strengthen what’s working and address the areas that are limiting performance.
Because when the foundations are right, growth takes care of itself.
BEFORE Working With Us:
- Constant firefighting and too much still comes back to you: You're still pulled into decisions, problems, approvals and things the team should be able to handle. It leaves too little uninterrupted time to step back, think strategically and lead the business forward.
- You don't have enough clarity in the numbers: You know the headline figures, but you don't always have the deeper performance picture you need to make quick, confident decisions about pricing, hiring, investment or where to focus.
- Slow, clunky systems hold the business back: Processes may exist, but they're not always efficient, consistently followed or strong enough for the business you've become. Workarounds, spreadsheets and gaps in process create wasted time, unnecessary intervention and make it harder to scale.
- No clear path forward: You know there's more potential in the business, but competing priorities and the demands of the day-to-day make it difficult to see what needs to happen next and in what order.
- Your marketing isn't consistently reaching the right people: Your reputation is strong, but marketing can still rely too heavily on referrals, your own visibility or bursts of activity. That makes it harder to create a consistent flow of the right opportunities.
- The business takes more from you than it should: You’ve built a successful business, but it still demands too much of your time, energy and headspace. Even when things are going well, it can be difficult to properly switch off and enjoy the freedom the business was supposed to create.
AFTER Working With Us:
- More time to lead: With greater ownership across the team and clearer ways of working, fewer decisions and problems need your involvement. You have more time and headspace to focus on strategy, leadership and where the business is going next.
- Financial clarity and confidence: You understand the numbers that really drive performance, giving you greater confidence to make informed decisions, improve profitability and invest in growth.
- Systems and processes that support growth: Clearer, more efficient systems and ways of working reduce wasted time, improve consistency and help the team deliver to the right standard without everything relying on you.
- A clear vision, strategy and plan: You're clear on where you're taking the business, the goals you're working towards and the priorities and actions that will get you there.
- More consistent marketing and sales: You have a clearer, more repeatable approach to attracting the right clients, creating opportunities and converting them into business.
- Greater freedom and choice: The business performs consistently without everything depending on you, giving you greater choice over how involved you want to be and more freedom to spend your time on the things that matter most, both inside and outside the business.
How We Drive Your Success
The Business Fixer Toolkit:
The Foundations for Better
Business Performance
You’re not looking for short-term solutions or surface-level fixes. You want to understand what’s really holding your business back and make the right changes to move it forward.
The Business Fixer Toolkit is the framework I use to look at your business as a whole, identify where performance is being constrained and focus on the areas that will make the biggest difference.
Built around six core pillars, Business Strategy, Financial Performance, Marketing, Sales, Delivery & Operations, and Leadership & Mindset, it gives us a clear, structured way to strengthen what’s already working and refine what’s holding performance back.
Whether that means improving profitability, strengthening your marketing and sales, developing your team, improving inefficient systems and processes, or creating greater clarity around where the business is going next, we focus on what your business needs to move forward.
It’s built on lessons learned, so you don’t have to learn them the hard way. Because when the foundations are right, growth takes care of itself.
And ultimately, this isn’t about growth at all costs. It’s about creating a stronger, higher-performing business that gives you greater freedom and choice, and the ability to live life on your own terms.
Mindset, Vision, and Systems: The Foundation of Success
Choose Your Path to Peak Performance
Every business needs support that fits its stage of growth. That’s why The Business Fixer offers flexible ways to help you perform at your best — from ongoing membership and focused sprints to high-impact mastermind experiences.Whatever your goals,
you’ll find the right path to move forward with confidence.
Business Beyond You
Workshop
Step Out of the Day-to-Day and Get Clear on What Comes Next
A full-day, in-person workshop for established service-based business owners who are ready to think strategically about the next stage of their business.
Get clear on where you’re heading, identify where the business still depends too heavily on you, and make stronger decisions around your clients, messaging, offers and pricing.
You’ll leave with a clear view of what needs to change, a written action plan and a roadmap towards building a business that can grow beyond you.
Peak Business Performance
Sprint
Personalised Support to Take Your Business to the Next Level
A personalised Business Performance programme for established service-based business owners who are ready to take their business to the next level.
Using The Business Fixer Toolkit, we focus on the areas of your business that need attention first, giving you the clarity, control, systems and support to step out of firefighting, reduce owner dependency and strengthen Business Performance.
With practical training, live coaching, personalised 1:1 support and accountability, you’ll make the changes that create stronger performance, greater capacity to scale and more freedom and choice over the role you play in your business.
The Business Fixer Strategic Edge
Focused Strategic Support for the Decisions That Matter Most
A high-level strategic intensive for established business owners facing a significant business challenge, decision or opportunity and who want experienced, objective input to help them work through it.
Through in-depth analysis, strategic thinking and practical problem-solving, I’ll help you get underneath what’s really happening, explore the options and identify the decisions and priorities that will have the greatest impact.
You’ll leave with greater clarity and confidence, a clear strategy and defined priorities for moving forward.
What Business Owners Say About Working With Sarah
Real business owners. Real breakthroughs. Real results.
A genuinely fantastic experience.
"The biggest takeaway was having the time and structure to step away from the day-to-day and really focus on where we are heading, what needs to change, and the priorities that will help us move forward. I came away with a much clearer vision and a renewed focus on working on the business, not just in it. The way Sarah created space for honest conversations, reflection, and challenging ourselves really stood out. It was clear how much care and preparation went into the day — and it made a real difference."
~ Sarah Osbourne ~
GoPersonnel
How Well Is Your Business Really Performing?
Take the Free Business Performance Health Check
When you’re inside your business every day, it can be difficult to see what’s really holding performance back.
The free Business Performance Health Check gives you a clearer picture of where your business is performing well, where there may be gaps, and what could have the greatest impact on moving it forward.
In less than 10 minutes, you’ll get personalised results to help you identify where to focus next.
Here’s what you’ll get from the Business Performance Health Check:
- Takes less than 10 minutes.
- Instant personalised results.
- Identify where performance may be being lost.
- See where change could have the greatest impact.
- Get clearer on what to prioritise next.
Meet Sarah ... The Business Fixer
Business Performance Coach
I’m Sarah Jones, aka The Business Fixer. I know what it's like to build something from nothing and to watch it nearly take everything from you in the process.
For seven years, I ran a law firm. I know the realities of leading a service-based business first-hand, from managing people, finances and operations to finding clients, making difficult decisions and trying to create the space to actually lead the business.
I navigated a regulatory investigation that led to both my breakdown and my breakthrough. I closed the firm, rebuilt my life, and created The Business Fixer to use what I’d learned to help other business owners build stronger businesses without sacrificing themselves in the process.
That experience shaped a belief I still hold today: growth should not come at all costs. You can be fiercely ambitious for your business and fiercely protective of the life that business is supposed to create.
I work with established service-based business owners who are ready to take their business to the next level without sacrificing their life, values, or sense of self to get there.
Through my own business experience, continuous learning and the work I’ve since done with other business owners, I developed The Business Fixer Toolkit, bringing together the foundations that drive Business Performance. It’s built on lessons learned, so you don’t have to learn them the hard way.
My approach is straight-talking, practical and focused on action. I look at the business as a whole, help you see what can be difficult to see when you’re inside it every day, challenge your thinking and help turn strategy into practical action.
And I’ll hold you accountable for actually doing it. There’s no ego and no judgement. I’ll tell you the truth, challenge you when you need it, give you a kick up the backside when necessary, and be firmly in your corner as you move your business forward.
Outside of business, I’m a runner, boxing enthusiast and self-professed petrolhead. My dog Fitz, a lively Pomeranian Cross, keeps me grounded and reminds me to enjoy life’s simple moments.
Ready to Unlock the Next Level of Your Business?
If you’re ready to strengthen Business Performance, get clear on what needs attention next and create greater freedom and choice
in the way you lead your business, let’s talk.
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